Antiques Texas City: Roland Dressler Antiques Texas City Three Phrases You Should Never Say to a Customer

THREE PHRASES YOU SHOULD NEVER SAY TO A CUSTOMER

"That's our policy."

That's a destructive phrase.

It's primary purpose is to shut down a conversation.

Even worse, for some customers, it's a declaration of war.

It's such a terrible thing to say to your customer.

"There's nothing I can do."

There's always at least one thing you can do - return the customer's cash.

"That's the manufacturer's responsibility."

Your customer doesn't have a relationship with the supplier or manufacturer, so it's your responsibility to fix the problem.

ANTIQUES TEXAS CITY

518 6th STREET NORTH

TEXAS CITY, TEXAS, 77590

Open Thursday, Friday, & Saturday

Hours 11:00am to 5:00pm

Since I launched Antiques Texas City in April,

we've had to deal with road contruction issues and the heat of summer.

There are also new issues and challenges forever gathering on the horizon.

It's 2012 and Thanksgiving is only a few days away

Small businesses like ours have limited resources.

We have to make the best use of our time and money.

Each of us lives with imperfection.

The best advice I can offer is

Learn to accept uncertainty

We never find the perfect deal

Just need to find the level of imperfection you can live with.

Antiques Texas City is located in the upcycled 1948 Jewel Theater building.

Dealer Space is available for rent

You can rent a 10" x 10" booth for $100. per month

Please visit with Cathy & Mary for more details

Thanksgiving 1918

Please visit our online Etsy Shop

Here is the link:

http://theidconnection.etsy.com

We ship anywhere in the "Free World"

International Export is our specialty

We offer Discount Codes for Repeat Buyers

Our Etsy Customers are very special

We just want to show a little appreciation